Privacy Policy

Notice of Non-Discrimination

Sayre Christian Village complies with civil rights laws and does not exclude, deny benefits to, or otherwise discriminate or permit discrimination, including, but not limited to, bullying, abuse, or harassment, against any person (i.e. patients, employees, or visitors) or based on any person’s association with another individual. This applies to actual or perceived race, color, religion, national origin, gender, gender expression, gender identity, sexual orientation, HIV status, age, disability, marital status, pregnancy, ancestry, genetic information, amnesty, or veteran status. This prohibition applies in admission to, participation in, or receipt of the services and benefits under any of our programs and activities whether carried out directly, by a contractor, or any other entity.

Notice of Privacy Practices

Effective Date: September 15, 2025

This notice describes how medical information about you may be used/disclosed and how you can get access to this information. Please review carefully.

Uses and Disclosures

• Treatment – Your health information may be used by staff or disclosed to other health professionals for treatment, diagnosis, or consultation.
• Payment – Information may be shared with health plans or payment providers to process payment for services.
• Healthcare Operations – Used to support daily management, budgeting, financial reporting, and quality evaluation.
• Law Enforcement – Disclosed when required for audits, inspections, or investigations.
• Public Health Reporting – Certain diseases must be reported by law.
• Other Uses Require Authorization – For marketing, sales, psychotherapy notes, or genetic underwriting information.

Additional Uses of Information

• Appointment reminders
• Information about treatments and services
• Fundraising (unless you opt out)
• Marketing communications (unless you opt out)

Website Privacy Practices

We collect personal data (name, email, IP) through forms, cookies, and analytics to improve services, communicate with users, and personalize experiences.

• Data may be shared with third-party providers (analytics, payment processors).
• Our site uses cookies. Manage preferences via: SmartPixl opt-out.
• No data knowingly collected from children under 13.
• For concerns, use our contact form or contact the HIPAA Compliance Officer.

Kentucky Compliance Statement

Sayre Christian Village complies with applicable Kentucky laws, including KRS Chapter 61 and 194A regarding medical records, privacy, and breach notification.

Individual Rights

• Request restrictions on use and disclosure
• Receive confidential communications
• Inspect and copy health information
• Request corrections
• Receive an accounting of disclosures
• Request a printed copy of this notice

Sayre Healthcare Center Duties

We are required by law to maintain privacy and notify you in the event of a breach of unsecured information. We must abide by the policies outlined in this notice.

Right to Revise Privacy Practices

We may amend our privacy practices as required by law. Updated notices will be provided upon request.

Requests to Inspect Health Information

Requests must be submitted in writing. Forms are available from Medical Records or the HIPAA Compliance Officer.

Complaints

Submit complaints to:

HIPAA Compliance Officer
Sayre Healthcare Center
3775 Belleau Wood Drive
Lexington, KY 40517

No retaliation will occur for filing a complaint.

Contact Person

HIPAA Compliance Officer
Sayre Healthcare Center
3775 Belleau Wood Drive
Lexington, KY 40517
(859) 271-9000

Plain-Language Summary

This policy explains how we protect your health and personal information, your rights, and how to contact us. We do not sell your data and only share it when necessary for care, payment, or legal reasons. You can request copies of your records, corrections, and opt out of marketing.

Payment Terms & Conditions

• Payment is required for all services rendered.
• Payment options: Cash, check, money order, ACH, or credit card (via website).
• Invoices due by the 10th of each month.
• Overdue accounts may be sent to collections or result in discharge notices.
• Refunds processed within 45 days.